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Olivia Noel Music

Privacy Policy

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Effective Date: 08/14/2025
Last Updated: August 14, 2025

 

This Privacy Policy describes how Olivia Noel Music ("we", "us", or "our") and our third-party service providers collect, use, disclose, and safeguard your personal information through the mobile application ("App") and any related services. This Privacy Policy applies to users in the United States and around the world, including the European Economic Area (EEA), United Kingdom (UK), Canada, Australia, and other countries where our App is available.

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1. Third-Party Services and Links

This Privacy Policy does not govern the privacy practices of third parties, including:

  • Social platforms (e.g., Meta/Facebook, Instagram, Twitter/X)

  • Device manufacturers (e.g., Apple, Google, Microsoft)

  • App stores or wireless carriers

  • External websites or applications linked through the App

Any information you submit directly to third-party platforms (e.g., when purchasing via Apple’s App Store or Google Play, or sharing content on Facebook) is governed by their respective privacy policies. We are not responsible for their data collection, use, or disclosure practices.

 

2. Scope of This Policy

This Privacy Policy applies to:

  • All users of our Website App globally

  • Personal Information collected directly from you or via third parties

  • Applicable international privacy laws, including but not limited to:

    • U.S. federal and state privacy laws (e.g., CCPA)

    • GDPR (for users in the EEA and UK)

    • PIPEDA (Canada)

    • Other relevant national and regional laws

 

3. Personal Information We Collect

“Personal Information” means any information that identifies or relates to an identifiable individual. Depending on your location, the types of Personal Information we collect may include:

  • Name, mailing address, email address, and phone number

  • Payment information (processed via third-party providers)

  • IP address, device ID, and usage data

  • Geolocation data

  • User-generated content

  • Social media handles (if linked)

 

We may collect Personal Information via:

  • The App (e.g., registration, purchases)

  • Customer service interactions (online or offline)

  • Third-party sources (e.g., partners, platforms, public databases)

  • Your direct communication with us

 

4. Use of Personal Information

We and our service providers use your Personal Information for purposes including:

  • Providing and managing the App and related services

  • Processing transactions and delivering services

  • Communicating administrative or legal updates

  • Responding to inquiries and support requests

  • Sending marketing communications (where permitted)

  • Analyzing and improving the App and services

  • Personalizing user experiences

  • Enforcing our terms and policies

  • Protecting our rights, safety, and legal interests

  • Complying with legal or regulatory obligations

Legal bases (where required under applicable law) include:

  • Your consent

  • Fulfillment of a contract

  • Compliance with legal obligations

  • Our legitimate interests (e.g., improving services, fraud prevention)

 

5. Disclosure of Personal Information

We may disclose your Personal Information to:

  • Service providers (e.g., hosting, analytics, payment processors, marketing)

  • Business partners (e.g., contest sponsors, co-branded promotions)

  • Law enforcement or government bodies (where required)

  • Affiliates or successors (in the event of a merger, sale, or business transfer)

  • Other users (if you voluntarily disclose information via social features, comments, or public profiles)

We will never sell your Personal Information without your consent, as defined under applicable law.

 

6. International Data Transfers

As a global business, your Personal Information may be stored and processed in the United States or other countries that may not provide the same level of data protection as your home country.

Where required (e.g., under GDPR), we rely on appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • User consent

 

7. Retention of Data

We retain Personal Information as long as necessary to fulfill the purposes outlined in this Policy, or as otherwise permitted by law. Retention periods are determined based on:

  • The duration of our relationship with you

  • Legal obligations

  • Potential disputes or enforcement needs

 

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the Personal Information we hold about you

  • Correct or update inaccurate data

  • Delete your data

  • Object to or restrict certain processing

  • Withdraw your consent (where applicable)

  • Receive your data in a portable format (data portability)

To exercise your rights, please contact: info@olivianoelmusic.com. We may verify your identity before fulfilling your request.

 

9. Marketing Communications

You can opt out of:

  • Emails: Use the “unsubscribe” link or contact us

  • Text messages: Reply “STOP” to opt-out

  • Push notifications: Adjust device or App settings

Note: You may still receive transactional or administrative communications, even if you opt out of marketing.

 

10. Security

We use appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately.

 

11. Children's Privacy

The App is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you are a parent or guardian and believe we have collected your child’s data, please contact us.

 

12. Region-Specific Notices

California Residents (CCPA/CPRA)

Please refer to the “California Privacy Rights” section at the end of this Policy for additional disclosures, including:

  • Categories of Personal Information collected/disclosed

  • Your rights under California law

  • How to opt out of sharing

  • “Do Not Sell or Share My Personal Information” mechanisms (if applicable)

 

Nevada Residents

We do not sell “covered information” as defined under Nevada law. For inquiries, contact: info@olivianoelmusic.com

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EEA/UK Residents (GDPR)

You have additional rights under the GDPR, including the right to lodge a complaint with your local Data Protection Authority (DPA).

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App with a new "Last Updated" date. Continued use of the App after updates constitutes your acceptance of the revised Policy.

 

14. Contact Us

Olivia Noel Music     
Lot# 6318

PO Box17370

Saint Paul, MN 55117-0370
Email: info@olivianoelmusic.com

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Please do not send sensitive information (e.g., credit card numbers) via email.

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15. California Privacy Rights

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Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the categories of Personal Information about California residents that we have collected or disclosed for a business purpose within the preceding 12 months: 

(1) We collected the following categories of Personal Information: 

Identifiers, such as name, address, account name and IP address; 

Personal information, as defined in the California safeguards law, such as contact information and financial information; 

Commercial information, such as transaction information and purchase history; 

Internet or network activity information, such as browsing history and interactions with our website; 

Geolocation data, such as device location; 

Audio, electronic, visual and similar information, such as call and video recordings; and 

Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. 

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(2) As described above, we collect this Personal Information from you as well as from other categories of sources, such as companies from which you have purchased tickets, products, or services that we fulfill, public databases, joint marketing partners, and social media platforms. As also described above, we may use this Personal Information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives. 

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(3) We disclosed the following Personal Information to third parties, such as our service providers and business partners, for our operational business purposes: 

Identifiers, such as name, address, account name and IP address; 

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Personal information, as defined in the California safeguards law, such as contact information and financial information; 

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Commercial information, such as transaction information and purchase history;

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Internet or network activity information, such as browsing history and interactions with our website; 

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Geolocation data, such as device location; 

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Audio, electronic, visual and similar information, such as call and video recordings; and 

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Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. 

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We have not sold Personal Information for purposes of the CCPA. For purposes of this section (“Additional Information Regarding California”) of this Privacy Policy, “sold” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business 

 

(4) If you are a California resident, you may request that we: 

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(A) Disclose to you the following information covering the 12 months preceding your request, pursuant to our obligations under the CCPA: 

The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information; 

The specific pieces of Personal Information we collected about you; 

The business or commercial purpose for collecting Personal Information about you; and 

The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).

 

(B) Delete Personal Information we collected from you. 

To make a request for the disclosures or deletion described above, please contact us at info@olivianoelmusic.com. We will respond to your request consistent with applicable law. 

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You have the right to be free from unlawful discrimination for exercising your rights under the CCPA. 

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16. EEA and International Users

You may contact your local data protection authority for further information or to lodge a complaint if you believe your data rights have been violated.

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